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  1. Client/Patient acknowledge & agree to indemnify and hold Pinkymind harmless, its’ Director, Online Counsellors, Therapists Coaches, interns, peer coaches, employees and any representatives.
  2. Online and telephone therapy/counselling/coaching is not a replacement for clinical face to face counselling or therapy and therefore Pinkymind platform cannot be held responsible for any actions of its’ clients.
  3.  If you have a crisis, are in need of suicide prevention or deem yourself or others to be in danger of any kind, kindly contact a medical doctor for Counseling and consultation.
  4. The information provided in or through our programs, product and services is not intended to be a substitute for professional medical advice, diagnosis or treatment that can be provided by your own Medical Provider or Mental health Provider. Therefore, do not disregard or delay seeking professional medical or mental health because of the information you have read on our website or app or received from us.
  5. Do not stop taking any medications without speaking to your own Medical Provider or Mental health Provider
  6. If you are an adult (18+) & we find you do not have any extreme Psychotic or Neurotic issues, extreme Suicidal Tendencies, been a Domestic Violence and/or Child abuse victim – we are not liable to inform any support group/ guardian/ hostel management/ parents.
  7. Online Counselors or Therapists or Coaches act as facilitators, but the responsibility lies with you (client) and your will power to consistently practice the techniques and sticking to follow up sessions.
  8. As a Consulting Psychotherapist, our Therapists are not authorised to provide any report or prescription or medico-legal certificate.
  9. Please do not expect results from one session, appropriate steps/therapies will be suggested post preliminary assessment.
  10. Trying to demean or cause harm to the reputation of the Counsellors or therapist or the Platform on social media or in any other form will be considered offence/ defamation & strict legal action will be taken.
  11.  Video & Audio session is purely dependent on the quality of internet, mobile network connectivity, please check your internet connection or connectivity.
  12. Incoming/outgoing calls for telephone consultation on local/international numbers may be charged as per respective country’s mobile carriers policies.

Changes To Disclaimer

We may update our Disclaimer from time to time. We will notify you of any changes by posting the new Disclaimer on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “effective date” at the top of this Disclaimer.

You are advised to review this Disclaimer periodically for any changes. Changes to this Disclaimer are effective when they are posted on this page.

Contact Us

If you have any questions about this Disclaimer, please contact us:

By email: admin@pinkymind.com

Updated on April 1st, 2019

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